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Letters from our satisfied customers.

 

Thanks:

We couldn’t be more thrilled with our new heating system and the service we got from 72 degrees! It is working beautifully, and we especially appreciated having it installed so soon after we ordered it so that we didn’t have to go any longer without heat and hot water. Thank you for taking such good care of us!


Best regards,
Jim & Janet Volpe

 



 

Very pleased:

I assume that, like me, you hear more often from DISsatisfied customer than from happy ones. With that in mind, I am writing to thank you and your staff for your prompt, efficient work at keeping us warm this winter. I called around 4:00 that afternoon and by 5:30 you were working on our system, despite what has got to be a horrendous demand on your services, based on the weather. This is the second time we have needed to call you this winter (through no fault of yours!) and we have been very pleased with the results both times. Thanks to you and your staff for being there, when we need you.


Scott

 



 

Great service:

You were able to quickly diagnose the problem and make the necessary corrective actions. The explanation of what to look for and how to resolve and test the furnace was very educational for us.


Thanks again,
Brian

 



 

Warm and safe now thanks to all of you at 72 degrees!!

Better with the new unit… special appreciation for 2 young installers who were both efficient and courteous.


CA
Griswold, CT

 



 

Furnace delivery & installation:

Thank you for the GREAT service. We really appreciate all of the help you gave us to get this job done. I also can’t say enough about your installers, Darryl and Dan. They were FANTASTIC! They were quick, polite and very professional. Everything was picked up and clean.


B. Rizzuto

 



 

Information & Installation:

I want to than you for the terrific job that was done at our house. Both Darrell and Jose were great. Darrell did a wonderful job installing and cleaning up and explaining the units. I have and will tell anyone that is looking for air conditioning about you.


Thanks again,
Dossy & Jim

 



 

Generator bliss:

I am very pleased with the installation of the generator. I like the way you decided to connect the heating system electrical coils – Travis told me that the generator will power 1/3 of the coils which will stop the house from freezing up if we’re away. I have not had a chance to see it in action since we have not lost power (yet!)


Our best to you and the family,
Andrew

 



 

What a crew!

This is an awesome work crew – they are polite, hard working and clearly have a good rapport with each other.


Debra

 



 

Thank you, thank you, thank you for your help!

Travis seriously just swooped in and saved the day; two hours before everyone was in a panic and now Travis has entirely completed installing a new pump on our hot water heater. His willingness to come so quickly and his calm demeanor were no doubt extremely helpful. He literally dropped everything to help us out and it was more valuable than he will ever know. As always we are totally grateful for your incredibly competent help, from the office to your crew.


Many many thanks!!!
C Johnson

 



 

Ooohhhh cooollll:

I want to thank you and your staff for an excellent job. Well done! Your guys were prompt, friendly and hard working. We actually liked having them here for the two days. We are really enjoying the A/C and I can’t believe how cool the huge room gets now! We are looking forward to the heat this winter. We will recommend you and your company to friends, for sure.


Regards,
James

 



 

Service Contracts:

It’s always a pleasure working with you and your company. The employees are very professional, extremely polite and do excellent work.

I will be renewing my service contract when it’s due.


Thanks again,
Bob

 



 

Dear 72 Degrees Team:

Thank you so much for your quick arrival last Thursday when my AC quit! It was a sweltering day, and you fixed it so quickly and saved me from a big embarrassment since we were expecting company for the weekend!

Your team was professional, knowledgeable, courteous and very nice when I was a bit panicked.

I would highly recommend 72 Degrees Air Conditioning and Heating to anyone!
Thanks again for taking good care of this customer.


Sincerely,

MM
Baltic, CT